At Glisterra, we understand that the anticipation of receiving your exquisite jewelry is part of the excitement. That’s why we’ve crafted a delivery process that’s as seamless and sparkling as our collections. Whether you’re treating yourself or surprising someone special, we ensure your treasures arrive with care and efficiency.

Quick Summary: All orders are processed within 1-2 business days. Choose between our premium Standard Shipping (10-15 days via DHL/FedEx) or Free Shipping (15-25 days via EMS for orders over $50). We ship worldwide (excluding some remote areas).

Our Shipping Options

Standard Shipping
  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Flat Rate: $12.95 USD

Ideal for those who want their jewelry quickly and with premium tracking. Your package will be handled with the same care we put into crafting our jewelry.

Free Shipping
  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Minimum Order: $50 USD

Perfect for budget-conscious shoppers who don’t mind waiting a little longer. Enjoy the same beautiful packaging and quality assurance at no extra cost.

What Happens After You Order?

Our process is designed to be transparent and worry-free:

  1. Order Processing (1-2 days): Our team carefully prepares your jewelry, performing quality checks and wrapping each piece in our signature packaging.
  2. Shipping Notification: You’ll receive an email with tracking information the moment your order leaves our Mesa headquarters.
  3. Customs Clearance: For international orders, we handle all customs documentation to ensure smooth passage.
  4. Delivery: Your jewelry arrives at your doorstep, ready to dazzle.
“I ordered the diamond flower ring to Germany and was amazed by how quickly it arrived! The tracking updates were so helpful, and the packaging made it feel like a true luxury experience.” — Sophia R.

Important Delivery Notes

  • We currently cannot ship to some remote areas and parts of Asia due to logistical constraints.
  • Delivery times are estimates and may vary slightly depending on your location and customs processing.
  • All packages require signature upon delivery for security purposes.
  • Have special delivery instructions? Include them at checkout and we’ll do our best to accommodate.

Our Packaging Promise

Every Glisterra piece travels in our elegant gift-ready packaging:

  • Luxury gift box with our signature logo
  • Anti-tarnish pouches for silver jewelry
  • Jewelry cleaning cloth included
  • Secure packaging to prevent movement during transit

Ready to experience Glisterra’s affordable luxury? Shop our collections today and let us bring sparkling elegance to your doorstep.

Questions about delivery? Our customer service team is always happy to help at [email protected].