Term and Conditions

Welcome to Cheap Glisterra Store! These Terms and Conditions outline the rules and regulations for using our website (www.glisterra.com) and purchasing our sparkling jewelry pieces. By accessing our site and making purchases, you agree to these terms in full.

1. Our Customers

Cheap Glisterra Store caters to fashion-conscious individuals who appreciate affordable luxury jewelry. Our customers value:

• Trendy yet timeless designs in bracelets, earrings, necklaces, and rings
• Accessible price points without compromising on style
• Convenient worldwide shopping experience
• Transparent policies and quality customer service

2. Website Use

2.1 Access and Accounts

You may browse our site without creating an account, but purchasing requires account registration. You must provide accurate information and keep login credentials secure.

2.2 Intellectual Property

All content on this site (images, text, designs, logos) is property of Cheap Glisterra Store and protected by copyright laws. Unauthorized use is prohibited.

2.3 User Conduct

You agree not to:

• Use our site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Submit false or misleading information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product images and descriptions, but slight variations may occur. Colors may appear differently on various devices.

3.2 Product Availability

All items are subject to availability. We may limit quantities and discontinue products without notice.

3.3 Jewelry Care

Our affordable luxury pieces require proper care:

• Store separately in a dry place
• Avoid contact with perfumes or harsh chemicals
• Clean with a soft, dry cloth

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including suspected fraud.

4.2 Pricing

Prices are in USD and subject to change without notice. You are responsible for any applicable taxes or customs duties.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. Failed payments will result in order cancellation.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email.

5.2 Shipping Options

We offer two shipping methods:

1. Standard Shipping ($12.95 USD)
   • Carrier: DHL or FedEx
   • Delivery: 10-15 business days after shipment
   • Includes tracking and insurance
2. Free Shipping (orders over $50)
   • Carrier: EMS
   • Delivery: 15-25 business days after shipment

5.3 Shipping Restrictions

We ship worldwide except to some Asian countries and remote areas. Shipping times are estimates and may vary due to customs processing.

6. Returns and Refunds

6.1 Return Policy

We want you to love your Glisterra jewelry. You may return most items within 15 days of delivery if:

• Items are unworn, undamaged, and in original packaging with all tags attached
• Earrings cannot be returned unless damaged or defective (for hygiene reasons)

6.2 Return Process

1. Email [email protected] within 15 days with:
   • Order number
   • Item(s) to return
   • Reason for return
   • Refund or exchange preference
2. Wait for our Return Merchandise Authorization (RMA) number
3. Ship items to: Cheap Glisterra Store Returns, 1757 Elmwood Avenue, Mesa, US 85201

6.3 Refund Details

• Processing time: 5-7 business days after we receive your return
• Original shipping fees are non-refundable
• Customer is responsible for return shipping costs

6.4 Exchanges

We happily exchange items for different sizes/styles (subject to availability). Follow the return process and indicate your exchange preference.

6.5 Damaged Items

If your item arrives damaged, contact us immediately at [email protected] with photos. We’ll arrange a free replacement or refund.

7. Limitation of Liability

Cheap Glisterra Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Product misuse or improper care
• Events beyond our reasonable control (natural disasters, etc.)
• Third-party actions (carriers, payment processors)

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled in the courts of Mesa, Arizona, USA.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Us

For questions about these Terms or our jewelry:

Email: [email protected]
Address: 1757 Elmwood Avenue, Mesa, US 85201